Hello,
I am Sofia

Recruiter - Social Worker

Profile & skills

A social worker with the ability to promote and lead processes of social transformation through the analysis of emerging realities and problems. With knowledge and experience in Recruitment and Selection, formulation, and execution of labor welfare programs, as well as Corporate Social Responsibility, with high orientation to research and information analysis. With different skills such as strategic communication, team leadership, learning capabilities, management, and adaptation to change.

Fully bilingual
Excel, PowerPoint & Word
SalesForce
Trello
Reliable and professional
Organized
Team Worker
Fast learner
Committed
Assertive Communication
Proactive

Languages

Spanish (Native)
English (B2)

Experience

Talent Acquisition Specialist

SharkHelpers
  • Recruitment and Selection of IT and Marketing profiles.
  • Sourcing potential candidates through online channels.
  • Attraction, sourcing, and interviewing of Junior, Mid, and Senior profiles.
  • Follow-ups of candidate’s process.
  • Elaborate job descriptions based on the client’s needs.

Social Work Intern

Co&Tex S.A.S
  • Formulation and execution of Corporate Social Responsibility programs.
  • Recruitment and Selection based on the management skills model of the textile industry.
  • Formulation of labor welfare programs
  • Psycho-social Interventions.
  • Execution of Corporate Social Responsibility programs.
  • Support Wrap certification.
  • Manage training based on employees’ needs.
  • Do domiciliary visits based on the company’s requests.

Customer Success Executive

Proense Seguros (Sura and Allianz partners.)
  • Support customers with any request regarding their insurance plans.
  • Create commercial strategies in order to attract potential customers through social media.
  • Create strategies in order to increase customer loyalty.

Social Worker- Human Resources

Co&Tex S.A.S
  • Formulation and execution of Corporate Social Responsibility programs.
  • Recruitment and Selection based on the management skills model of the textile industry.
  • Planning and execution of activities that helps to improve the organizational culture.
  • Follow up, planning, and execution of labor welfare programs.
  • Do domiciliary visits base on the company’s requests.

Investigation assistant

Universidad Libre de Pereira
  • Compiles information needed by investigation teachers.
  • Support and help investigators with any requests.

Customer service representative

ACCEDO Technologies
  • Assist AT&T and Directv customers, resolving complaints and problems.

  • The communication path between customers’ needs and company operations.

     

Education

Social Work- summa cum laude DEGREE

Universidad Libre de Pereira

High School- Academic exchange

Pereira, CO

Hobbies

Travel
Photography
Play volleyball