I am Lina M.
Profile & skills
I am a dynamic person and I always try to do my best, I am passionate and I love Languages! As an ecommerce customer service representative I respond to customer web inquiries regarding online merchandise and orders. I ensure prompt and proper resolution of customer queries regarding their shopping in Amazon and Ebay.
E-commerce customer service representative
- Attend emails from customers, guide and give information from products.
- Respond in English or Spanish to any question regarding products.
NGN contact center S.A
- Organize documents in English
- Attend Customers
- Organize portafolios
Modern Languages Professional
Universidad del Quindío - Armenia, CO
- Customer service Problem solving and troubleshooting -Linkedin Learning
- Creating a positive customer experience -Linkedin Learning
- Customer service: serving customers through chat and text –Linkedin Learning