Lina M.

Hello,
I am Lina M.

E-commerce customer service representative
  • Located
  • Quindío, Colombia
  • E-mail
GET MORE INFORMATION

Profile & skills

I am a dynamic person and I always try to do my best, I am passionate and I love Languages! As an ecommerce customer service representative I respond to customer web inquiries regarding online merchandise and orders. I ensure prompt and proper resolution of customer queries regarding their shopping in Amazon and Ebay.

Teaching
Communicative
Dynamic
Excellent comprehension
Languages

Experience

Jan 21 - Current

E-commerce customer service representative

Sharkhelpers
  • Attend emails from customers, guide and give information from products.
  • Respond in English or Spanish to any question regarding products.
Sep 20 – Mar 21

Bilingual Agent

NGN contact center S.A
  • Organize documents in English
  • Attend Customers
  • Organize portafolios

Education

2021

Modern Languages Professional

Universidad del Quindío - Armenia, CO
2020 – 2022

Other Studies

  • Customer service Problem solving and troubleshooting -Linkedin Learning
  • Creating a positive customer experience -Linkedin Learning
  • Customer service: serving customers through chat and text –Linkedin Learning
2013

Diploma in English

Universidad del Quindío - Armenia, CO

Hobbies

Food
Movies
Skating
Dancing