I am Juan D.

Sales Support
sales admin

Profile & skills

International business manager  with an emphasis on Europe and focused on areas of Finance, logistics, international trade, and customer service. I have experience in purchases, commercial, and customer service areas. fluent English, basic French, and native Spanish.

I am a quick learner, a passionate and hardworking person, and able to work as a part of a group or by myself.

Fully bilingual
Microsoft Projects
Visual Basic Studio
Reliable and professional
Team Worker
Fast learner
Reliable and professional


Sales Admin

Shark Helpers
  • Prospecting potential clients using tools such as LinkedIn Sales Navigator, Reply, and Rocketreach.
  • Used CRM system to follow up on potential leads, generate appointments for Area Sales Manager and help the team to close deals.
  • Identify and implement strategies to optimize the sales process.

Bilingual Agent

  • Customer service in English and Spanish for nationwide coverage for US-based companies.
  • Responsible for receiving contact from USA company’s customers to solve minor and escalated issues.
  • Responsible for maintaining a budget for refunds, replacement, compensations, delivery, and pick-up services.
  • Tracking package information, and setting deliveries and pickups through DHL, FedEx, UPS, and USPS systems.
  • Guide customers through the company’s web page helping them and teaching them how to place orders, check balances and solve wrong charges issues.
  • Following up with multiple processes at the same time (calls, chats, emails) giving satisfactory answers to all of them

Sales Analyst

Tecnika Saray SA
  • Promoting B2B Sales, creating prospects, and transforming them into potential buyers.
  • Studying new markets for the company.
  • Responsible of track company sales.
  • Making reports by periods.
  • Responsible for making cold calls to search for new clients.
  • Management assistance.

National and international administrative purchases Intern

STF Group SA
  • Prospecting and analyzing different providers according to specific metrics and according to needs.
  • Develop and update the providers’ database.
  • Develop incoming leads into suppliers-qualified leads.
  • Follow-Up emails for prospects suppliers.
  • Schedule and assist conferences to receive the first information from the providers, analyze and negotiate payment condition terms, and create long-term relations that allow the company to obtain better rates.
  • Responsible for solving problems with administrative supplier bills.
  • Creating purchase orders and advance payments to national and international suppliers.

Personal Entrepreneurship

Venecia´s Bakery
  • Promoting B2C and B2B Sales, creating prospects, and transforming them into potential buyers.
  • In charge of the supply chain of production.
  • Responsible for the schedule of production.
  • Quality verification for all the products that were produced.
  • Responsible for marketing campaigns and networks and social media manager of the company.
  • In control of Cost, investment, and billing of the company.
  • Responsible for delivery logistics of the final product.


Bachelor International Business Management

Pontificia Universidad Javeriana, Cali

Exchange Semester Program

IESEC School of Management France, Lille