Hello,
I am Vanessa
E-commerce virtual assistant
- Located
- Quindio, Colombia
Profile & skills
Enthusiast graduate in Modern Languages with over one year of experience in the e-commerce industry. Likewise, great attitude to interact with customers and people in general.
As an eCommerce virtual assistant, I support the business with the product and research-based tasks, product image and listing optimization, sourcing for new products, and maintaining the health of the account.
Fully bilingual
Committed
Proactive
Fast Learner
Patient
Team Worker
Persistent
Data management
Excel
Amazon
Ebay
BestBuy
Experience
Assistant
Shark Helpers
- Listed and promoted eBay products.
- Manage Amazon accounts.
- Search for new products for sale.
- Organize the products and check that the description and images are consistent with the products.
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English Teacher
Colombo Americano
- Provided English classes to children, teens, and adults.
- Creation of pedagogical material.Â
Customer Support
Teleperformance
- Provided information to the customers related to the products they wanted to purchase or the whereabouts of the ones they had already bought.
- Ended customers’ subscription to the products of the company.
- Placed orders following the customers’ desires.
Attended calls, chats, and emails coming from the customers.Â
Teacher
Fundación Por Un QuindÃo Bilingüe
- Provided English classes to teens, mainly.
- Creation of pedagogical material.