Hello,
I am Vanessa

E-commerce virtual assistant

Profile & skills

High abilities when communicating in English and teaching it. Likewise, great attitude to interact with customers and people in general. As an ecommerce virtual assistant I support the business with the product and research-based tasks, product image and listing optimization, sourcing for new products, and maintaining the health of the Amazon account.
Fully bilingual
Committed
Proactive
Fast Learner
Patient
Team Worker
Persistent
Data management
Excel
Amazon
Ebay
BestBuy

Experience

Assistant

Prime Agents
  • Look for replacements for “out of stock products” from the Amazon store.
  • Manage an Amazon store.
    Search for new products for sale.
  • Organize the products and check that the description and images are consistent with the products

     

English Teacher

Colombo Americano
  • Provided English classes to children, teens, and adults.
  • Creation of pedagogical material. 

Customer Support

Teleperformance
  • Provided information to the customers related to the products they wanted to purchase or the whereabouts of the ones they had already bought.
  • Ended customers’ subscription to the products of the company.
  • Placed orders following the customers’ desires.
    Attended calls, chats, and emails coming from the customers.

     

Teacher

Fundación Por Un Quindío Bilingüe
  • Provided English classes to teens, mainly.
  • Creation of pedagogical material.

Education

Bachelor's Degree in Modern Languages

University of Quindío - Armenia, CO.

Communication in French

Servicio nacional de aprendizaje - Armenia, CO.
  • Communication in French A1.1/Pre-beginner
  • Communication in French A1/ Beginner

Diploma course in English

University of Quindío - Armenia, CO.

Hobbies

Cooking
Reading
Physical training
Analysis and investments