Hello,
I am Nia
Administrative Assistant
- Located
- Quindio, Colombia
Profile & skills
Dynamic and modern languages professional with experience in teaching English as a foreign language and Customer Care. As an ecommerce virtual assistant I support the business with the product and research-based tasks, product image and listing optimization, promotion, and maintaining the health of the Amazon account.
Creative
Organized
Assertive Communication
Leadership
Responsible
Honest
Problem Solver
Proactive
Fast learner
Amazon seller central
Excel
Power BI
Experience
Ecommerce support
Marknology - Shark Helpers
- Write and update listings for Amazon
- Organize the products and check that the description and images are consistent with the products
- Manage account health
- Create templates, coupons, and digital bundles
- Manage cases
English teacher - Administrative coordinator
SMART
- Worked as a teacher in the English area, at levels from A1 to C1, with a population ranging from 12 years to 60.
- Teach the English classes of the levels assigned in the day, to do the quizzes at the end of each unit and the end of each level.
- Conduct assessment and leveling classes for new students and review and reinforcement classes for those who missed several classes or had some kind of difficulty in specific subjects
- As coordinator, I had to handle the entry of new students, hold the proper introductory meeting, delivery educational material
- Monthly control of the entire infrastructure of the headquarters and its elements,
- Coordinate administrative processes such as the database of students, their registration, class schedules, teachers’ schedules, and meetings with the other coordinators of the other venues.
Customer support consultant
3SHAPE
- Interact with customers to handle complaints or issues with the software
- Provide information about company’s products and services
- Work with big and small dentistry laboratories
General event coordinator - Event planner
ESJ ANIMACIONES Y EVENTOS
- Take care of all the logistics of the scheduled events
- Planning the workshops,
- Training new personnel
- Assigning the personnel in charge, sending the necessary supplements for each event
Education
Other courses
- Power BI.
- Microsoft Dynamics CRM.
- Five9 Call Center Solution.
- 3Shape Dental Software’s
Modern Languages program
Politécnico superior de Colombia
UNIVERSIDAD DEL QUINDIO, CO.
Being able to carry out business and organizational negotiation, bonding, and communication activities between Anglo, French and Spanish speakers. Develop reports, presentations, and documents in general, both in English, French, and Spanish. Being able to develop learning strategies in a second language for all ages.