Hello, I Am

Marly

Customer Success Specialist

Location

Tolima, Colombia
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MY skills
PROFESSIONAL
SKILLS
Fully Bilingual
Project Management
Financial Analysis
Critical Thinking

Profile & skills

High committed and inquiring Business Administrator, currently studying a Project Manager certificate. As a administrative assistant I am the first point of contact and the link between the manager and its customers, third parties and other employees, I am also responsible for the execution of projects and ensuring they have been delivered on time, within scope and budget.

professional
experience

Customer Success Specialist

BUSINESS ATELIER - Dec 20 - Current
  • General administrative tasks, including assisting in scheduling meetings, coordinating and organizing internal or external activities
  • Serve as the initial point of contact between clients and the organization, welcoming, leading and showing a professional first impression
  • Produce information by transcribing, formatting, introducing, editing, retrieving, copying, and transmitting physical and digital documents

Accounting Administrative Assistant - Part time remote

Asesores y consultores Blondet & Salazar S.A.C. -Jan 20 – Dec 20
  • Check the receipt invoices and make the payment to each supplier
  • Get into the accountant system the purchase and sales journal registers, to get the monthly reports.
  • Make the bank reconciliation procedure to get in the system the bank journal registers
  • Make the cash control procedure checking every movement to get those registers into the system and make the required disbursements

Office Supervisor - Full Remote

VIVA GAS DEL PERU SAC - Apr 19 – Nov 21
  • Design a new payment process that effectively decreased the probability of making mistakes.
  • Analyze payment data and create organized reports that ease decision-making
  • Collect the data required to accomplish the accountant schedule and make the taxes paid on time
  • Carry out the labors related to and organize the documents required to achieve the sign of two contracts with the government of Peru
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Financial Administrative Assistant

Agencia de renovacion del territorio - Jan 14 – Sep 18
  • Helped to design and implement an ERP System to manage the travel arrangements and so decrease the time to request authorization and payment processes.
  • Check and get into the system over 200 payment requests (invoices, payroll, contractors) per day to assure the accomplishment of the payment schedule and so avoid penalties from the Minister of Treasury
  • Collect data to generate financial reports that improve the decision-making process
education
EDUCATION
academic
Record

Project management Certificate

Ensign college

Dec 2022

Bachelor’s in Business Administration

Politécnico Grancolombiano

Sep 2017

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Other Courses

  • Administrative Professional Foundations - Linkedin Learning
  • Business Process Improvement - Linkedin Learning
  • Business Writing principles - Linkedin Learning
  • Goal settings: Objectives and Key Results - Linkedin Learning

2020 - 2022

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Pathway Connect Certificate

Brigham young university - Pathway connect

Dec 2021

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