Hello,
I am Carolina P.
E-Commerce virtual assistant
- Located
- Atlantico, Colombia
Profile & skills
Social communicator with administrative and commercial abilities in marketing, sales, and customer service. As an ecommerce virtual assistant I support the business with the product and research-based tasks, product image and listing optimization, promotion, and maintaining the health of the Amazon account.
Active listening
Communication
Computer skills
Customer service
Management skills
Problem-solving
Time management
Leadership
Amazon Seller central
Hellium
Excel
Experience
Ecommerce support
Marknology - Sharkhelpers
- Write and update listings for Amazon
- Organize the products and check that the description and images are consistent with the products
- Manage account health
- Create templates, coupons, and digital bundles
Manage cases
Salers and Digital coordinator
GRUPO ALMAGO
- Management of social networks, Google Ads, Guide
- Creation of commercial and digital strategies
- Personnel management
Bilingual Virtual Assistant
Sitel
- Bilingual customer service agent for Best Buy Barranquilla campaign.
VGF Management
VGF MANAGEMENT
- Social media, Google Ads
- Blog
- Content creator
- Strategy creator
- Intern communications
Community Manager
MIC Gestión Inmobiliaria
- Administration of social networks.
- Content creation and customer service.
CEO
Pedi & CIA
- Development of communication and marketing strategies.
- Personnel management and termination of contracts.
Education
Other Studies
- Marketing Digital – LCI Barranquilla
- Logistics and Event production – Universidad del Norte
- Restaurante Management – Centro INCA
- Ecommerce Fundamentals – Linkedin Learning
- Selling and marketing your products on Amazon – Linkedin Learning