OUR SERVICES

We are e-commerce specialists

Our virtual assistants are bilingual and experienced in customer support and special task on e-commerce stores. We are specialist on Amazon and eBay stores under different models. Our goal is to help you with the business tasks that can’t be automated and allow you to concentrate on making the Business Grow.

Research and Data Entry

  • Product Research
  • Product Listing and Optimization
  • Product Description Writing
  • Handling Order Processing
  • Other ecommerce related tasks

Customer Support

  • Inbound and outbound calls
  • Third party vendors support
  • Email management
  • Assistance in Returns and Exchanges
  • Back office support
  • And other customer support related tasks…

Let´s do Something GREAT together

We  help you to gain efficiency performing your ecommerce related tasks,  so you and your team can stay focused on growing your business.

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Helpers that are currently helping a Shark

We provide services with ♥ from Colombia to world.

We have a production office in South America, where we get excellent talent bilingual and experienced in customer support and special tasks on e-commerce businesses in general.

 

Estefanía

Bachelor Degree on Foreign lenguages, fluent in english and experienced in customer support on ecommerce stores. Excellent communication skills as an asset to perform ecommerce tasks.

 

Oscar

Bachelor Degree on Foreign lenguages, Fluent in english and french.

Skills in data management and customer support, experienced on Ebay and Amazon.

 

Catalina

Catalina is a professional with 2 years of full bilingual experience, strengths like management and customer support, are important assets to respond effectively to their projects daily requests.

experienced and ready to start growing your stores

We are the helpers that allow Sharks like You to growth

Ecommerce stores are complex and beyond the automations, there is a lot of core task that as an owner you have to perform. In Sharkhelpers we have specialized virtual assistants to help you, so you can concentrate on making your business grow.

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PRICING

Your own dedicated E-commerce Virtual Assistant from $10 USD / Hour

Work together means:

  • Allocate better your time and resources- Get more free time.
  • Reduce your operating cost and get experienced collaborators.
  • Increase the productivity of your e-commerce store.
Starter Pack
$400 / Month
40 hours of service
Dedicated assistant
Full or part time
Any time zone
On-Demand
$10 / Hour
Dedicated assistant
Full or part time
Any time zone

* Our team is specialized in e-commerce tasks.

Why should you hire our shark helpers?

Ecommerce Experts

We have specialized virtual assistants to help you, so you can concentrate on making your business grow.

English Tested

All our assistants are certified, ensuring that their listening, writing and speaking levels are good for business communication.

Save time  and get the most of your team

Hire highly qualified and experienced workers ready to work and very productive.

Same working hours

Get fully bilingual collaborators working in the same Time Zone. Communicate directly with your helper. 24 hours available.

Quality Assurance

A technical leader available and constant training to ensure that your workers are properly trained and fulfilling the industry standards.

Competitive Rates and Cost Savings

When hiring in a nearshore location instead of a in house employee.

We provide services with ♥ from Colombia to world.

 

SHOWCASES

USA SUPPLY SOURCE (5 YEARS)

We have been working for 5 years helping to grow the  store and performing tasks like: inventory management, order receiving, ordering automation, suppliers payments, payment reconciliation, emails automation and amazon fba processes. We help increase the client workers for the high work demand on the holiday season and maintain 24 hours teams on a regular basis.

PURE DIGITAL LLC ( 7 YEARS)

Our team along with our software company helped pure digital become one of the biggest ebay sellers with over 500k items listed on multiple stores and a high volume of sales.

We provide eCommerce operational tasks on the 5% of orders flow that can’t be automated.