Onboarding and training new employees are key elements for your talent acquisition and development process. Recruiting good employees is a difficult and costly process and providing effective training is the key to assure they will quickly become fully functional members of your team. In our last post, we reviewed some ideas to create your own onboarding process, this time we will explain the differences between onboarding and training, and we will share some elements that will help you to design an individual training program for your new hires.
Let´s start outlining the differences between onboarding and training a new employee. Onboarding is about sharing your company culture, welcoming the new employee, meeting other team members, setting expectations and commitments, and getting to know each other styles. It means, that onboarding makes the employees feel that they made a good choice joining your company, setting them with an attitude and motivation that will help them to succeed.
On the other hand, training is teaching the employee how to complete tasks and how to actually do the job. Training can be done simultaneously with your onboarding, and depending on the role and responsibilities it can be done just by providing manuals, direct instructions, and on-the-job training. During the first weeks, you will have the chance to see the progress of your employee learning the procedures you defined before onboarding, and you will be able to identify knowledge and skills gaps that will help you to design a more tailored training.
These are Five steps to create a tailored Individual training plan:
Define What Areas They Need To Develop
You can start defining in what areas you want them to improve performance. Some examples are improving productivity, customer service, or organizational skills. You need to have at least an initial assessment, to be able to identify what areas have the potential to improve performance.
Identify What Would Be The Impact Of The Training
Focus on developing areas that would affect the employee´s current and future performance. For example, by improving productivity, the employee could increase the number of accounts managed on a daily basis.
Describe The Desired Performance And Compare It With The Employee’s Current Situation
Define what should the employee be able to do, and how will you identify when they reach your goal. Let´s say, The employee is attending 4 accounts each day, and he should have at least 10 for achieving the daily goals. We have a clear objective to follow and we can even propose an estimated time to get the improvement.
Identify What Skills Will Help The Employee Reach The Goal
Analyse what skills, knowledge or abilities will help the employee to reach the desired outcome, and also if there are other variables that will affect performance. For instance, by learning project and time management skills and tools, the employee will be able to attend to the expected number of accounts. Nevertheless, we will need to check that the employee is having other skills to deal with the accounts, and that workspace and attitude are set for achieving the goal.
Write A Plan And Execute It
You already have defined objectives, indicators, and topics, now set a date to start, define resources and materials and assign responsibilities to execute it. Don’t forget to set dates to follow to be able to assess your training plan’s effectiveness.
By implementing this simple framework you can design customized individual training plans for your employees, remember that these plans don’t need to be complicated to be effective. You should also keep in mind that knowledge, skills, and abilities can be trained, while attitude and personality need to be considered separately.
It is also a good idea to get the assistance of an experienced partner to deal with training; Shark Helpers can help you to develop and deliver individual training plans for your employees. We can provide local support and help you design training paths to develop the potential of your employees. Schedule a call to learn more https://calendly.com/sharkhelpers